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Collection & Retention Lead – INSURANCE
Budapest
Join the Finance and Accounting team of an international insurance company, where you play a key role in making our premium payment processes even more efficient and take ownership of collection of insurance premiums and reminder management area.
As a composite insurance company, UNIQA has been a stable player in the financial sector in Hungary for decades. The company which has Austrian background in Hungary employs around 500 people in more than 100 different position. Our international background provides secure and stable base on which we can confidently build. Our goal is to provide high-quality service to our customers, maintain continuous improvement and quickly adapt to changes.
At UNIQA, we live diversity. We recognize and foster the value of different perspectives in our teams and leadership positions. Therefore, we welcome applications that enrich our diversity.
UNIQA-Better works for me.
As a composite insurance company, UNIQA has been a stable player in the financial sector in Hungary for decades. The company which has Austrian background in Hungary employs around 500 people in more than 100 different position. Our international background provides secure and stable base on which we can confidently build. Our goal is to provide high-quality service to our customers, maintain continuous improvement and quickly adapt to changes.
At UNIQA, we live diversity. We recognize and foster the value of different perspectives in our teams and leadership positions. Therefore, we welcome applications that enrich our diversity.
UNIQA-Better works for me.
Your responsibilities will include:
- Manage and continuously monitor the company’s outstanding premiums
- Identify the end-to-end process of the area and focus on faulty processes and make recommendations for necessary changes
- Improve the efficiency of the premium collection process, monitor and analyse overdue receivables portfolios and collection KPIs
- Identify the causes of outstanding receivables (technical errors, such as data entry issues; and genuine cases of customer non-payment)
- Prepare and present regular management reports on results
To succeed in this role, you will have:
- You have 5+ years of relevant professional experience prefarabply at an insurance company (or other financial institution) in receivables management, collections/accounting/insurance operations
- You have a strong understanding of operational processes and can easily grasp complex financial processes
- You have strong analytical skills, are structured, and solution-oriented
- You have data-driven mindset
- You are proactive and comfortable in taking ownership of complex topics
- You have a confident command of English (business-level)
At UNIQA, we provide the following environment & benefits to you:
- Stable multinational corporate background
- Opportunity to own and shape an important area
- High visibility and cooperation with multiple business functions
- Flexible hybrid working model with home office possibility
- Supportive and collaborative working environment
- Opportunity to participate in transformation and process improvement initiatives
Nice to have:
- If you have experience with reporting tools, ERP systems, or automation
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Details of position
In full-time
Indefinite time
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